Fwd: Hydro Ottawa Community Update Newsletter

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From: Hydro Ottawa <CR@hydroottawa.com>
Date: Wed, Nov 23, 2016 at 2:15 PM
Subject: Hydro Ottawa Community Update Newsletter
To: president@bhca.ca

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Hydro Ottawa conducts community consultations for upcoming planned work

Hydro Ottawa recently hosted five open houses to connect with communities where planned infrastructure upgrades will be taking place. Councillors and residents attended open houses in Elmvale Acres, Glen Cairn, Richmond, Beacon Hill and Stittsville to learn more about the upcoming projects in their area.

Hydro Ottawa representatives spoke with residents about the houses that would be affected in these areas by setting up a map at three different stations, which allowed us to get a better sense of our landscape and customer base. Customers had an opportunity to ask questions and raise concerns in a one-on-one environment with the project managers and system designers.

Planned work in these areas will begin in 2017. If you have any questions regarding planned work in your community, please contact Lindsay Armstrong, Community Engagement Officer.

Electricity bill relief for low-income households

The Ontario Electricity Support Program (OESP), introduced last January, provides ongoing assistance to help low-income households reduce their electricity bills.

Eligible low-income customers will see a monthly credit applied directly on their bills. The credited amount is based on the number of people living in the home and the total household income. Some consumers may receive a higher level of assistance – for example, those who rely on electric heat, use medical devices, as well as First Nation or Métis consumers.

Customers can apply online or with the assistance of local intake agency partners. Visit OntarioElectricitySupport.ca or call 1-855-831-8151 for more information.

Customers may also be eligible for other low-income programs. More information is available online.


Stay comfortable with the heating and cooling incentive

With as much as 60% of a home’s energy use going towards heating and cooling, it makes sense to consider the energy efficiency of your furnace and central air conditioner. With the Heating & Cooling Incentive, rebates are available to upgrade to eligible energy-efficient equipment through a participating contractor.

Customers can receive up to $650 in incentives!


  • Get $250 when you replace your existing furnace with an eligible high-efficiency furnace equipped with an Electronically Commutated Motor.

Central Air Conditioner

  • Get $400 when you install a stand-alone CEE "Tier 2"-level system (minimum 15 SEER and 12.5 EER rating)
  • Get $250 when you install an ENERGY STAR®-certified system (minimum 14.5 SEER and 12 EER rating)

For more information and to find participating contractors, customers can visit hydroottawa.com/rebate.


Make life easier with simple energy-saving solutions

When you integrate energy efficiency into your home, you’re not only saving energy on your hydro bill, but also your physical energy, as most products are designed to make life easier. Save your energy for what matters with these simple steps.

Start using long-lasting LEDs

If you are using incandescent or halogen light bulbs, you may find yourself changing them every one-to-two years. If you think of how many light bulbs you have in your home, this can really add up! Instead, give long-lasting LEDs a try. Most LED light bulbs last at least 22 years – that’s the equivalent of 22 incandescent bulbs! They are also the most energy-efficient bulb on the market. So, you can rest easy that you are saving energy and you can put the ladder away for quite a while.

Start using motions sensors

One common frustration, especially in homes with young children, is that lights often get left on when no one is in the room. Stop running around turning lights off. Instead, try motion sensors. They are great in kids’ play areas, bathrooms, kitchen, laundry room and hallways.

Start using advanced power bars

Did you know that electronics turned off, but left plugged in, continue to draw electricity? In fact, if you were to unplug electronics and appliances when not in use, you could save up to 10% on electricity use. But who has the time to run around unplugging appliances and electronics? Instead, try using power bars with integrated timers or auto-shutoff.

Start using weatherstripping

Did you know if you take all the drafts and leaks around a typical home, it can add up to a hole the size of a basketball? Stop fiddling with the thermostat or dressing in layers. Instead, try draft-proofing windows and doors to keep the cold air out. This is an easy and low-cost way to keep a consistent and comfortable temperature in your home.

For coupons on energy-saving products, visit hydroottawa.com/coupons.

If you would like a Hydro Ottawa representative to speak on the topic of energy conservation at your next meeting, please contact Lindsay Armstrong.


No change to province-wide electricity rates

The Ontario Energy Board (OEB) announced that on November 1, 2016, electricity rates will remain unchanged for residential and small business customers across the province. The OEB regulates the province’s energy sector and sets electricity rates.

The OEB has determined the prices that customers have been paying since May 1, 2016 will be effective at recovering forecast costs for at least the next six months. Ontario’s Time-of-Use rates are:

  • On-Peak = 18.0¢/kWh
  • Mid-Peak =13.2 ¢/kWh
  • Off-Peak = 8.7 ¢/kWh

Customers have two options for electricity supply. They can have their electricity supplied by Hydro Ottawa through the Regulated Price Plan (RPP), where prices are set by the OEB, or they can sign a contract with an electricity retailer.

RPP rates are designed to encourage customers to shift some of their electricity use to off-peak periods. There are modest changes we can all make to help reduce peak demand – an extra load of laundry on the weekend so we don’t have to do as much during the week; or running the dishwasher after 7 p.m.

These rates are collected by Hydro Ottawa and passed through without mark-up to the province and other electricity market participants.

The Time-Of-Use price periods have changed as of November 1. The winter rate period is in effect until April 30, 2017.


Looking for subject matter experts to attend your next meeting?

Hydro Ottawa has subject matter experts available to speak on a variety of topics at any upcoming meetings or events in your community. Whether it’s tree trimming, conservation programs, work being done in your community or more information regarding low-income assistance programs, our talented and qualified personnel are able to assist by sharing their expertise and answering questions.

Contact Lindsay Armstrong, Community Engagement Officer, via email to arrange a subject matter expert to speak at an upcoming event.

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